You get given a ticket at the door (say by Eddie) and they write what you order on it at each counter you visit, doing a running tally and then you pay at the end before you walk out the door. Quite a good system really. DON'T LOSE YOUR TICKET- it is a $50USD fine if you do.
I made my way to the counter and ordered. The guy making my sandwich gave me some pastrami to try. He was also attentive with what I wanted on it, say mustard etc. I got some of the Russian dressing on the side, but I will be honest, I wasn't so much of a fan. The rye bread is to die for and I was to wash it all down with a cream soda. You can have your pastrami lean (with no fat) or "not so lean" (proper term escapes me), which means you get the fat with it.
The sandwich was great. Massive and really you can share it. The pastrami was fabulous. I didn't partake in the pickles as they are not my thing.
For the "When Harry Met Sally" fans, there is a photo of the cast on the wall and a dangling sign above the table where Meg Ryan gave her "performance".
Safe to say, it's the most expensive sandwich I have ever and probable will ever order and consume. My sandwich alone was $22.50, the soda $2.50. Total including tax, a little over $27USD. But, this is what the cost is. I would recommend a visit. And if you don't understand how it works, ask. They are really friendly people.
It's constantly packed but tables are always coming free.
The food is good, so despite the price, you aren't paying good money for bad food.
I loved it here, would I go again, yes, but I would take someone with me to share a sandwich.