Showing posts with label aircraft. Show all posts
Showing posts with label aircraft. Show all posts

Monday, 13 July 2015

AIRLINE UPGRADES- A FEW WORDS

Being upgraded- the dream of many travellers but it's not as easy as some people make out. I work in the industry, so let me iron out some creases. I'm still waiting after 35 years of travel to be upgraded at check in.

1) Business Class is just that, a business cabin, so if you are wearing thongs and shorts or tracksuit pants and sneakers, don't expect one. Business attire gives off an air of professionalism and you are more than likely to be considered if wearing nice clothes.

2) I am a frequent flyer of a couple of airlines, one of which I am very loyal to. The higher level frequent flyer you are, the more chance of upgrade you have. It also puts you further forward in the line for points upgrades if you apply for them, but please note that many airlines ask you to book a higher fare in order to be able to apply for an upgrade with your points. Say with Qantas, you can't upgrade the first 3 fare levels in Economy. You need to have a fare level in S Class and above to be even eligible to apply for an upgrade that will only be confirmed around 24 hours prior to departure, subject to the cabin not being fully booked .

3) Airlines don't upgrade you just because the premium/business cabin is empty, they upgrade you because they have oversold the economy and need to move some people up/off to fit on the economy fare holders. So if you are well dressed, you are more likely to be considered than someone who is in tracksuit pants.

4) So in saying that, change the way you ask for an upgrade. Instead of saying, "Can I have an upgrade?" why not ask "Is the flight full today?"

5) Many people think that they can buy an economy ticket and then upgrade for like $500.
There are some opportunities in the USA where at check in they are offering upgrades for little outlay- this is because they are trying to move people out of the economy cabin, so they can have them fly, and not have to give them credits etc etc. They are getting you to pay so they can save money. It's actually a really good process as it gives people the opportunity to spoil themselves.

I also know of a middle Eastern airline that has in the past (last 12 months) given my clients the opportunity to BID for an upgrade, nominating how much you would like to pay, if there are seats left in the business cabin and you have the winning bid, you pay for your upgrade at a discounted rate- but I do know the bids are high.

However, here in Australia, think about it, most people travelling to Europe on business class, are paying between $6000 -$10000. Airlines ARE NOT going to allow you to buy an economy class ticket at say $2000 and then pay $500 to get in to the pointy end of the plane, where people have paid up to 5 times more than you to sit there. Far from good business.
So as a point of advice, when you've booked your economy class ticket, and ask your agent how much to upgrade to business, you now will understand why they say you will need to pay the full fare difference which depending on how late you ask for the costing could be around $8000. Business class taxes are also higher than economy class taxes, so you will also pay a tax difference in addition to the airline change fee and your agent's fees (worth paying let me tell you because they sort it out for you).

6) If you can't afford a business class fare (I can't), then consider premium or consider a combination fare where you fly business on the long haul and economy on the short haul. Fare pricing will always depend on season and seat availability- each class above economy has around 2-3 fare levels PER CABIN. Economy has about 10 different fare levels.

Emirates offer a great combo fare. Singapore Airlines will join the premium economy family from August 1 ex Sydney. Premium doesn't give you a lie flat bed (you need to pay business for that) but you get a bit of extra leg room and also the leg rest form part of the seat so you get to actually put your legs up (a bit like the bottom part of a recliner?). I flew premium on Qantas on the A 380 to Los Angeles and loved it. My legs are short, so I usually use my hand bag for a leg rest. To actually have a leg rest that supported my whole leg was great.


Happy Flying!

Sunday, 12 July 2015

SEATING: CHOOSING THE BEST ONE ON AN AIRCRAFT- EDITED 10/08/15 (LAST ROW SEATS)

So in my day, I have traveled on many many planes, on many many airlines.
Like cruise cabins, I really believe your seat can make a difference to your flying experience, especially for long haul. This post really does focus on those travelling in economy as this group of travellers does form the major part of the travelling contingent. For those of you travelling in business or first, there really isn't a crap seat... so please enjoy. Premium Economy travellers, you may want to refer to the seat maps on the website below.

Now one of the great sites to help you is
www.seatguru.com

You can put in your flight number and date and it will bring up the seating for that aircraft.

*Airlines can change aircraft at any point including day of departure. It doesn't happen often, but please be aware this can happen.

*Seating is request only, sometimes due to operational reasons, you may be shifted, don't get cranky, it may be due to someone being ill or a family who need to sit together and it may not have been possible to arrange that before check in, or even at check in. This does not entitle you to an upgrade.

*Understand that your desired seats may already be being sat in by someone who booked before you, choose your next option.

So what advice do I have for seating? LOTS
So firstly, a lot of airlines close their seat maps (this is the picture of the aircraft you see where you choose your seats from) if the flight is more than 70% full. This gives them a little more control at the airport which they need if people need to be moved to sit next to each other etc.
Some airlines give you a way around this (up to a certain point) if you are/join their frequent flyer. Emirates is one that opens up a closed seat map (unless it is closed to all passengers)  if you put in your skywards number. So it's worth joining and putting the number in your booking to open up that seat map, choose your seat and be a happy traveller.

If an airline requires that you pay for seat selection, I pay. Say Qantas, flying to the USA from Australia, to choose your seat number before checkin costs $25AUD per sector long haul on Qantas operated aircraft. You know what? I pay that. I pay that because I want to have my aisle seat on my row of 4. I don't want to be on an aisle on the row of three. I hear you say "It's an aisle seat, what difference does it make?"
Well, sit on the aisle on the row of 4, you only have one person trying to get over you to go to the loo.
Sit on the aisle on the row of 3 (so on the side of the plane), you have TWO people trying to get over you to go to the loo. You could have to get up twice as many times to let someone out.

So consider the following seating configurations:
2-4-2 - My first selection will always be the 2 on the side, but never fear, if your desired seat is not available sitting on the 4 is not a major deal right? You only have 1 person climbing over you for either option.
3-4-3- My first selection will be the aisle on the block of 4 (I am an aisle person, so this post really is geared that way but the hints may help you with seat selection regardless of preference). However!!! Some 3-4-3 planes offer rows of 2 at the back of the plane, so I will ALWAYS check for this first. If they are full, then I will move forward to an aisle on a block of 4.
3-3-3 -This for me is a no brainer- aisle on the middle block of 3. Chances are, the person may not even climb over you, they may go the other way or take turns.

So here are some tips on aircraft I book seating on regularly (3 class is First/Business/Economy and 4 class is First/Business/Premium/Economy):


Emirates 
777 (300 ER 77W V2) - There are a few versions of this aircraft and most offer 2 seats at the back, but the advice below refers to the 777 version noted.
Row 46-50 blocks of 2 at back of aircraft. 46-48 are great (46 read the info on the legroom, due to the seats being slightly misaligned as the row in front is a block of 3). 48 sits in front of the toilets. I have sat here and there is no issue. 49 is right in front of the toilet door. 50 doesn't recline.

Qantas
A380:
For those of you who want the extra leg room- 71D- not an exit, just in the middle of the economy cabin. For whatever reason it is an aisle that doesn't have a seat in front of it (your tv screen is under your arm rest). At this point, you don't have to pay extra for this leg room, so for those giants amongst you get paying your $25AUD to get this rather than your $90AUD for an exit row.
Also this makes Row 70 a row of 3, now seat guru says it has slightly reduced seat width, but if you are happy with that, you may want to consider this row as it has 2 aisle seats with only one in the middle.


A380 Upper Deck Economy- I spent ages waiting for these economy seats to come live in "manage my booking". Finally they did and I locked one in. Advantage, in the upper deck, smaller cabin. Disadvantage, if you want to get down to see your friends on the lower- you can't. They block off the stairs (for safety of course). But once I got over that, I loved it.

747- 4 Class Aircraft: Towards the back there are some rows of 2 seats in rows 70-73. To some the window may feel a bit cramped but if going for  the aisle or travelling as a couple, this is an option.
Also if flying from LAX-NYC on this aircraft, I book an aisle on the row of 4 towards the front as I want to get off and get out in my favourite town- and yes 15 mins makes all the difference :)
747- 3 Class Aircraft: Rows 69-73 are the 2 seaters.

Row 73 - I recently sat in this row. The recline is FINE. The toilets are behind you, not next to you.
The only draw back is the mis-aligned leg room due to the curve of the aircraft. We didn't find this too much of an issue as you have space down the side of your seat to put stuff.


Singapore Airlines 
A380 Version 1: Seat 48D, same as Qantas with no seat in front of it, thus making row 47 another row of 3 with 2 aisles.
A380 Version 2: Seat 48D, same as Qantas with no seat in front of it, thus making row 47 another row of 3 with 2 aisles.
A380 4 Class V1: 51D in this new 4 class aircraft, making Row 50 the 3 seater in front with 2 aisles
A380 4 Class V2: Same as above

Upper Deck Economy
3 Class- There are economy seats on the upper in a 2-4-2 configuration.
4 Class- No economy seats on the upper.

Virgin Australia
777 (300ER)- Row 51 is a block of 2 in a good position on a 3-3-3 configured aircraft.
I recently sat in the back row of this aircraft in the 2 seater. Pretty happy with it actually. Toilets not next to you but behind you.

Malaysia Airlines
A380- The lower deck config is 3-4-3, but they do have economy class seats on the upper deck. This used to be no children, but the policy changed. In any case, If I can get on the upper deck I will.

777- has a 2-5-2 configuration in economy, so always go for the 2 seats. Sitting on a block of 5 would do my head in.

Cathay Pacfic
747 4 Class- 3-4-3 in configuration except for last few rows which are 2-4-2. I would go for the ones towards the rear, but an aisle on block of 4 is about equal.
A340- 2-4-2 - so the perfect plane to choose from.

Happy Flying!